This privacy statement will further explain how and why we collect your personal information for the purpose of both managing your accounts with us and processing transactions made between you and Nature Supermarket.
HOW WE COLLECT DATA INFORMATION
This section tells you what kind of personal data we may collect from you when you use our services and the personally identifiable information we may receive from other sources. Through these information, we are able to provide our services to you, where the information you give are all necessary for off-line and online transactions, operational functions and marketing activities.
We collect information related to your use of our website using cookies, web beacons, and log information. We use all these information to improve the functionality of the website every time we do an overall review of our users’ activities, which will make your access more secure and efficient.
Acquiring your personal data may occur in the following circumstances whenever you engage with Nature Supermarket:
While you are transacting on our website, personally identifiable information collected about you may include:
We may also collect the following information about:
HOW WE USE DATA INFORMATION
Using personal data may happen in the following circumstances regarding product and service fulfillment and transactions between the user and Nature Supermarket.
Operational procedures and transactions:
Online marketing and social media
DISCLOSURE TO THIRD PARTIES
We disclose personal data to other organisations/companies that perform services for the requirements of our transactions—courier companies for delivery of the products and other service providers that may require personal data for efficient implementation of processes related only to this website. We do not sell, share, or rent any such personal information, unless required by special circumstances such as compliance with subpoenas, court orders, requests from legal authorities or law enforcement agencies requiring such disclosure. This website takes every precaution to protect users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
We operate channels, pages and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about us so that we can improve our services.
Nature Supermarket is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.
The following companies, Facebook, Twitter, Instagram, YouTube, Google and LinkedIn, may use data for their own purposes, specifically to market to you through their social media platforms and allow engagement on our websites. This includes profiling and targeting you with other advertising.
YOUR RIGHTS AND ACCESS TO INFORMATION
All information that we have collected is available in our database of contacts. For users who registered on Nature Supermarket, the e-commerce platform for a big variety of products, all information are available online in your account and you may access to such information at any time by logging in to your account through our website.
In relation to your personal data, you have the followings rights, as mentioned below:
OTHER DATA PROTECTION RIGHTS
In relation to your personal data, you also have the right to objection in relation to direct marketing. You may also make an objection to use your personal data for direct marketing purposes. We will stop to send you such communications.
There are several situations when you can restrict our use of your personal data, if you have made a general objection based on the provisions abovementioned, if you are reassuring the accuracy of the personal data we have in our database, and we have used your personal data improperly, but you do not want deletion. You can also file a complaint to data protection regulation body, as you also have the right to complain about how we have used your personal data.
Where you have opted-in to receive such communications, we may send you information about our products and services. To opt out of marketing or promotional emails, please click the unsubscribe link in the footer of the email communication to be removed from future communications. To stop receiving SMS, please reply with the four-digit opt out number stated in the SMS.
RATINGS AND REVIEWS
You agree that you are the sole author of ratings and reviews you submit to this website. You are responsible and you own the intellectual property rights that relate to the content you submitted. You agree that you would not submit anything that is false, inaccurate, or misleading, whereas if you have been paid for such compensation that it influenced the content of your review; if content have been copied from anyone else, or infringes on any third party’s copyright, patent or trademark; if content you submitted violates any law or is considered to be offensive; if information provided includes references to other websites; or contains any computer viruses, worms or other potentially damaging computer files. Nature Supermarket reserves the right to remove or to refuse to post any submission for any reason.
ANTI FRAUD STATEMENT
Nature Supermarket has been notified of fraudulent activities circulating in different locations, through phone calls, messages, emails, and such communications on prize, promotion, recruitment, investment, and money transfer. If you encounter such information, please contact us. We urge you to beware of phone calls and messages with claims of winning prizes from NSM and asking for your bank details. We do not ask for such information from our customers. Our promotion winners are listed in our stores, official websites & social media channels, while our recruitment process is done through either our official human resource teams or affiliated professional recruiting agencies. We urge you to immediately report such suspicious communication to relevant authorities and government bodies. Nature Supermarket reserves the right to take legal action, including criminal action, against such individuals and entities.
If you receive any unauthorised, suspicious or fraudulent offers or interview call, please write an email us at firstname.lastname@example.org.
CONTACTING US AND COMPLAINTS
LIMITATION OF LIABILITY
Under no circumstance, including, but not limited to, negligence, shall NSM be liable for any indirect, special, exemplary, or consequential damages that result from the use of, or the inability to use, including but not limited to the information, materials on the page, page content, page code, user services or the software. While NSM shall take reasonable precautions against security breaches, no webpage or internet transmission is completely secure, and as such, NSM shall not be liable for any indirect, special, exemplary or consequential damages that may result from unauthorized access, hacking, data loss or other breached that may occur.
By accessing the page of NSM, the users, persons and third parties agree and undertake to act responsibly and cause no harm, loss or damage to NSM. In the event that NSM incurs any loss, harm or damage then NSM shall be in right to take appropriate steps to identify the person(s) involved and seek indemnity and compensation for all loss, claim, demand, damage, costs, charges (including legal fees and charges) or prejudice that may be caused to NSM on account of misuse of the page and the consequent affect upon NSM.